Refund policy
Effective Date: November 16, 2020
Refund Policy
Digital products offered by Creative Edge Travel are eligible for the Happy Traveler Guarantee.
Within 60 (sixty) days after your original purchase, if you’re unsatisfied after having earnestly completed the e-book, training, or course, etc and its accompanying guides, worksheets, and other resources in their entirety, you may request a refund by emailing sierra@creativeedgetravel.com.
So that we may improve, you may be asked to specifically explain why you are not satisfied with the product.
You are entitled to keep the digital product even after the refund has been granted.
Happy Traveler Guarantee
Digital products of Creative Edge Travel are protected by our Happy Traveler Guarantee which states that you may request a refund for up to 60 (sixty) days after your original purchase if you are unsatisfied with the product. The Happy Traveler Guarantee is only included with products where the guarantee is described on the webpage dedicated to that particular product. If you do not find information about the Happy Traveler Guarantee on the webpage for the product for which you are concerned, assume it does not apply. You can email sierra@creativeedgetravel.com if you are not sure and would like to confirm whether the Guarantee applies or not. To be eligible for a full refund, you must have earnestly completed the e-book, training, or course, etc in its entirety and specifically explain why you are not satisfied with the product. You may also be asked to provide suggestions for improvements that would render the product more satisfactory. If the refund is granted, you are entitled to keep the digital product.