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You’re at a caffè in Italy ordering a steaming cappuccino. The barista has so much personality and you just wish you knew how to ask what his name is! You’re sitting in a piazza quietly watching the people come and go. An older gentleman with so much character in his face sits next to you on the bench. You can tell he is full of stories and knowledge but you’re just too shy to pipe up and start a conversation… I know how it feels! I get butterflies each time I say something